Business Services

IT that supports the business you're building.

Day-to-day support keeps your team working. Strategy keeps your technology spending ahead of your growth. We provide both — sized for companies that don't need a big-firm engagement to get big-firm discipline.

Business IT Support

Ongoing helpdesk and break-fix support, remote and on-site, so technology problems get resolved instead of piling up on whoever in the office is "good with computers."

  • Helpdesk support for your team, remote and on-site
  • Break-fix response for hardware and software issues
  • Workstation setup, maintenance, and lifecycle management
  • A direct line to the person doing the work — no ticket queue purgatory
Remote business support (1-hr minimum)$125/hr
On-site business support (1-hr minimum)$145/hr
After-hours support (subject to availability)1.5× normal rate
New workstation deployment$225–$350 / device
New office technology setupfrom $1,500
Small Business IT Partner retainer — 5 hrs/mo, priority response, quarterly review$625/mo
Discuss ongoing support

Network & Cybersecurity

A reliable, secure network is the foundation everything else in your business runs on. We design, deploy, and monitor networks built for how your company operates.

  • Network design, setup, and monitoring
  • Endpoint protection across workstations and devices
  • Baseline security posture assessment and hardening
  • Guest and staff network segmentation
Business network assessment — walkthrough, configuration review, prioritized findingsfrom $495
Review your network

Technology Strategy & Planning

Most small companies buy technology reactively — when something breaks. We help you plan it like the capital investment it is, with a roadmap sized to your company and your growth.

  • Multi-year technology roadmaps (3–10 years, scaled to company size)
  • Capital budget forecasting — capital vs. operational spend
  • IT asset lifecycle management, including secure disposal
  • Vendor evaluation and renewal planning
Technology health check for a small environment$495
Small business technology roadmap — 12–36 month budgetfrom $1,250
Multi-site / complex roadmapfrom $2,500
Quarterly technology advisory$350/mo
Start a technology roadmap

Process Automation & DocumentationOur Specialty

If your team does the same manual task every week, it's a candidate for automation. We build Microsoft 365 workflows that eliminate redundant office work — and document your systems so the knowledge doesn't live in one person's head. This is the same discipline behind the automated workflows we built for Marriott, still in use across multiple New Orleans properties.

  • Microsoft 365 workflow automation (Power Automate, SharePoint, Teams)
  • Elimination of redundant, repetitive office tasks
  • Standard operating procedures (SOPs) for your systems
  • Agile process consulting for IT teams and departments
Automation discovery session (credited toward project)$250
Simple Power Automate workflow$750–$1,250
Standard multi-step workflow — approvals, multiple systems, training$1,500–$3,500
Complex workflow / custom integrationfrom $3,500
SOP / system documentation$250–$750 / document
Automation maintenance$150–$500/mo
Automate a workflow

Prices shown are labor only — hardware, software licenses, travel and applicable taxes are additional. Projects of $500 or more require a 50% deposit, quotes are valid for 14 days, and all work is backed by a 30-day workmanship guarantee.

Get Started

Start with an assessment.

We'll evaluate your current environment and give you a clear picture of what's solid, what's at risk, and what to plan for — before you commit to anything.